Privacy Policy

Effective date: September 3, 2026

Introduction

Sunday House LLC (“we,” “us,” or “our”) operates the website at sundayhousecleaning.com and provides residential cleaning services in Fort Wayne, Indiana, and surrounding areas. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request a quote, book a cleaning, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

Information we collect

We collect the information you choose to provide, as well as some information automatically when you use our website or services. This may include:

Your name, email address, and phone number
Your home address and service location details
Booking details, scheduling preferences, and special instructions
Payment information, which is processed securely by our payment provider
Information you send us through contact forms, email, or messages
Device and browser information, IP address, and pages visited (collected automatically)

How we use your information

We use your information to deliver the services you request, manage scheduling, communicate with you, process payments, and improve your experience. Specifically, we may use your information to:

Provide and schedule residential cleaning services
Send booking confirmations, reminders, and follow-up messages
Respond to questions, concerns, and feedback
Process payments through our third-party payment processor
Improve our website, service quality, and customer experience
Send occasional marketing communications, which you can opt out of at any time

SMS Communication & Mobile Information

If you provide your mobile phone number through our website booking form, you consent to receive SMS text messages from SUNDAY HOUSE LLC related to:

Appointment confirmations
Service updates
Promotional offers

By submitting your phone number through our website booking form and affirmatively consenting to receive text messages, you provide express written consent to receive SMS communications from SUNDAY HOUSE LLC.

Message frequency varies. Message and data rates may apply. You may reply STOP to opt out at any time or HELP for assistance. Consent to receive SMS messages is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies & analytics

We may use cookies and similar technologies to understand how visitors use our website, improve functionality, and measure the performance of our pages. These tools may collect information such as your IP address, browser type, pages visited, and time spent on the site. You can manage or disable cookies through your browser settings at any time.

Third-party services we use

We rely on trusted third-party services to operate our business. These providers may process your information on our behalf and have their own privacy policies. Examples include:

Booking Koala for online scheduling, quotes, and booking management
Stripe or another payment processor for secure payment handling
Google Analytics for website usage analytics and performance insights

We encourage you to review the privacy policies of any third-party services you interact with through our website. We are not responsible for their practices.

How we share information

We do not sell your personal information. We share information only when necessary to operate our business, provide our services, comply with legal obligations, or protect our rights. This may include sharing limited information with our cleaning staff, payment processors, scheduling platforms, and service providers.

Data retention

We keep your personal information for as long as necessary to provide our services, maintain our records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Data security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes using secure connections, limiting access to authorized personnel, and working with trusted vendors. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights & choices

You have the right to access, correct, or delete the personal information we hold about you. You may also opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly. If you would like to exercise your rights or have questions about your information, please contact us at admin@sundayhousecleaning.com.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately and we will remove it.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

How to contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: admin@sundayhousecleaning.com
Website: sundayhousecleaning.com